Shipping & Return Policy

Your purchase supports French Quarter Festivals, Inc., a 501(c)3 nonprofit producer of world-class free arts & cultural programming in New Orleans, Louisiana.

All sales are final.

If you have a question or issue with your order, please don't hesitate to reach out! We are happy to try to address certain issues on a case-by-case basis. 

Email info@fqfi.org or call us at 504-522-5730.

Shipping Information: 

We do not currently offer international sales or shipping. 

Merchandise is shipped via United States Postal Service Ground Advantage service. 

Please allow 3 - 4 business days for order fulfilment. We are a very small team wearing many hats! We appreciate your patience. 

Once shipped, USPS Ground Advantage stated delivery time is 2 - 5 business days, but we have found 5 - 7 business days to be the standard real-time delivery turnaround.